Kathy already had solar panels on her home, originally installed by ION Solar. Unfortunately, after a difficult experience with her original installer, she wanted a different company she could trust to service her system and help improve it.
That’s when she contacted Green Ridge Solar.
Although we didn’t install Kathy’s original solar system, our service team was happy to help. We serviced her existing solar equipment, helped get her system operating properly, and installed a new FranklinWH battery backup system to provide greater protection during power outages.
Today, Kathy has working solar, reliable battery backup, and a local solar service team she can turn to when she needs help.
Can Another Company Service a Solar System They Didn’t Install?
Yes! Green Ridge Solar services many solar systems installed by other companies. We have worked with many solar and battery owners to service and upgrade their systems.
Kathy’s experience is becoming increasingly common. Homeowners may need help because their original solar and battery installer is unavailable, has gone out of business, no longer provides service, or simply isn’t a company they want to continue working with.
Being unhappy with your original installer doesn’t mean you have to give up on your solar investment.
Depending on the equipment and system, Green Ridge Solar can assist with:
- Solar system troubleshooting and repairs
- Production and monitoring problems
- Inverter and equipment issues
- Solar panel repair or replacement
- Adding solar panels
- Solar removal and reinstallation for reroofing
- Battery backup installation
- System maintenance and cleaning
Didn’t install with us? No problem. Contact our service team today and set up your appointment today!
Also check out our Continuing Care Plan, which provides free solar panel cleaning, site visits, inspection reports, and special discounts. Enroll in the Continuing Care Plan today!
Adding FranklinWH Battery Backup to Existing Solar
Kathy also wanted greater energy security during power outages.
Green Ridge Solar installed a FranklinWH home battery system and integrated it with her existing solar equipment. Battery backup will allow Kathy to store energy to help power important parts of her home when utility power is unavailable. Battery storage can also help reduce the costs of Time-of-Use (TOU) rates.
Instead of replacing a usable solar system, we helped Kathy build upon the investment she had already made.
The result was a more complete home energy system: solar for everyday energy production and battery backup for greater resilience when the grid goes down.
Learn more about battery backup and how you could benefit. And use our Battery Backup Calculator to estimate your battery backup needs!
Ongoing Solar Service With the Continuing Care Plan
Kathy’s project also demonstrates why long-term solar support matters.
Solar panels can operate for decades, but homeowners may still need cleaning, maintenance, troubleshooting, repairs, equipment upgrades, or help with monitoring along the way.
Green Ridge Solar’s Continuing Care Plan provides ongoing service and maintenance benefits designed to make taking care of your solar investment easier – including professional cleaning, system support, service benefits, and discounts on qualifying future work.
And enrollment isn’t limited to homeowners who originally installed solar with Green Ridge Solar. Learn more about the Continuing Care Plan and enroll today!
Need Solar Repair, Service, or Battery Backup?
If your original solar company can’t or won’t help, you may have other options.
Whether you need solar panel repair, solar system troubleshooting, maintenance, battery backup, or upgrades to an existing solar system, Green Ridge Solar’s professional service team can help.
We didn’t have to install your solar system to take care of it. We service solar panel and battery backup systems, even if we weren’t the original installer!
Contact Green Ridge Solar today to talk with our service team or learn more about the Continuing Care Plan.
Enroll in the best plan to protect your solar investment, ensure energy production, maximize savings, & prevent future issues & stress.
Plan includes:
– Annual Cleaning
– Annual Inspection Report
– Waived Site Visit Fees ($295 value)
– System Monitoring & Uptime Commitment
– 5% Discount on Future Work & Upgrades
